Legal

Terms of Service

These Terms explain the rules that apply when you access the XparkAI website, join the waitlist, browse healthcare information, or use future product experiences made available by XparkAI.

Last updated: March 24, 2026

Agreement

By accessing or using XparkAI, you agree to be bound by these Terms of Service. If you do not agree, please do not use the website or related services.

1. What XparkAI Is

XparkAI is a healthcare intelligence and discovery platform. It may present hospital directories, blood bank data, pharmacy information, doctor discovery, map views, emergency discovery tools, AI-assisted informational chat, and related healthcare utility features.

XparkAI is not a hospital, clinic, laboratory, pharmacy, emergency responder, ambulance operator, insurer, or licensed medical professional.

2. Informational Use Only

The platform is intended to help users discover and compare healthcare-related information. Nothing on XparkAI should be interpreted as medical advice, diagnosis, treatment, or a substitute for consulting qualified medical professionals.

Important: In emergencies, contact the appropriate emergency number or healthcare facility directly instead of relying only on website content.

3. Eligibility and Use

You agree to use XparkAI only for lawful purposes and in a manner that does not interfere with the platform, other users, partners, or data providers.

  • Do not misuse, overload, scrape, or reverse-engineer the service.
  • Do not submit false, harmful, or misleading information.
  • Do not use the platform in a way that could endanger patients, facilities, or emergency response systems.

4. Accuracy and Availability

XparkAI may aggregate information from public data, partner input, government sources, or estimated informational responses. While we aim to make the experience useful and timely, we do not guarantee that all listings, timings, bed counts, inventory signals, maps, or AI responses will always be accurate, complete, or current.

You are responsible for independently confirming critical information directly with the relevant hospital, doctor, blood bank, pharmacy, or authority before taking action.

5. Third-Party Content and Links

XparkAI may contain embedded maps, external booking links, public-data references, online-consult redirects, or links to other websites and services. We do not control all third-party services and are not responsible for their content, conduct, uptime, privacy practices, or business decisions.

6. AI and Automated Features

Any AI-assisted chat, OCR extraction, ranking, or recommendation layer is provided for convenience and informational support. Automated output can be incomplete, estimated, or mistaken. Users must exercise judgment and verify important details independently.

7. Intellectual Property

The XparkAI brand, website design, text, interface elements, software, graphics, and original content are protected by applicable intellectual property laws. You may not copy, reproduce, republish, resell, or commercially exploit our materials without permission, except as allowed by law.

8. Suspension or Termination

We may suspend, restrict, or terminate access to all or part of the service if we reasonably believe a user has violated these Terms, caused risk to the platform, attempted abuse, or created legal or operational harm.

9. Disclaimers

XparkAI is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties of any kind, whether express or implied, including fitness for a particular purpose, non-infringement, and uninterrupted availability.

10. Limitation of Liability

To the fullest extent permitted by law, XparkAI and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss arising from reliance on third-party data, service interruptions, location inaccuracies, AI responses, or emergency-related decisions made using the platform.

11. Changes to the Service or Terms

We may update the platform, modify features, add or remove integrations, or revise these Terms from time to time. Continued use after updated Terms are posted means you accept the revised version.

12. Governing Context

These Terms are intended for use in connection with operations centered in India. If you access XparkAI from another location, you do so at your own initiative and are responsible for compliance with local laws where applicable.

13. Contact

For questions about these Terms, contact hello@xparkai.in.

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